Quotelyfy Terms and Conditions

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the quotelyfy.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and this Website operator ("Operator", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Accounts and membership

You must be at least 16 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 16 years of age.

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User content

We do not own any data, information or material (collectively, "Content") that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.

WhatsApp Bot and WhatsApp Number

We have a WhatsApp number, which you can message and receive notifications. By using Quotelyfy, you will automatically receive WhatsApp notifications as and when you add/update your cellphone or when our automated messaging systems trigger WhatsApp-bound notification services. By registering and/or activating or calling Quotelyfy APIs for purposes of activating or registering an Account with Quotelyfy, you automatically "opt-in" for our WhatsApp related services.

Backups

We perform regular backups of the Website and its Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.

Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, the Operator will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in any unlawful acts;
• (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• (f) to submit false or misleading information;
• (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet;
• (h) to spam, phish, pharm, pretext, spider, crawl, or scrape;
• (i) for any obscene or immoral purpose;
• (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet.

We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Operator or third party trademarks.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will the Operator, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of the Operator and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to the Operator for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold the Operator and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of South Africa without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of South Africa. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in South Africa, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Refunds

If 14 days have gone by since your purchase of or subscription to any Services, we unfortunately cannot offer you a refund.

Any request for a refund shall be reviewed by Quotelyfy on a case-by-case basis and if it is approved, then your refund will be processed and refunded to you.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will send you an email to notify you. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Business Listing

1. Acceptance of Terms

By creating a business listing or asking us to create one on our platform (“the Platform”), you (“the Business" or “you”) agree to these Terms & Conditions. If you do not agree, you must not create or maintain a listing.

2. Eligibility

You must be an authorized representative of the business being listed and have the right to share its information publicly. You must be at least 18 years of age.

3. Business Information

You are responsible for ensuring that all information provided in your listing is accurate, lawful, and up to date. We reserve the right to edit, suspend, or remove listings that are incomplete, misleading or any other reason whatsoever, or violate these Terms.

4. Content Ownership

You retain ownership of the content you provide. However, by submitting your listing, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote your listing as part of the Platform and related marketing.

5. Prohibited Content

You may not post content that:

• Is false, misleading, defamatory, or deceptive.
• Infringes on another party’s rights (including intellectual property).
• Promotes illegal, harmful, or discriminatory activity.
• Contains malicious code, spam, or unauthorized advertising.

6. Reviews and Ratings

If your listing allows public feedback, you acknowledge that user reviews and ratings are opinions of third parties and not controlled by us. We may moderate but do not guarantee removal of any specific review.

7. Fees and Payments

Some listing or promotional features may be paid. Fees are displayed at checkout or in your business dashboard and are non-refundable unless required by law.

8. Termination and Removal

We may suspend or remove your listing at any time if it violates these Terms, applicable laws, or harms the integrity of the Platform. You may delete or ask us to delete your listing at any time.

9. Limitation of Liability

We provide the Platform “as is” and make no guarantees regarding visibility, leads, or performance. We are not liable for any loss, damage, or claim arising from the use of your listing or user interactions.

10. Privacy

Your business and personal data are handled according to our Privacy Policy. By creating a listing, you consent to our processing of this information as described there.

11. Changes to Terms

We may update these Terms from time to time. Continued use of your listing after changes means you accept the updated Terms.

Online Payments

Role of Our Platform

Our platform provides tools that allow businesses ("Service Providers") to accept online payments from their customers. We do not handle, control, or take responsibility for the agreements, services, products, or outcomes between the Service Provider and their customer. All transactions are strictly between those two parties.

Liability for Transactions

We are not liable for any loss, dispute, failed delivery, service issues, or disagreements arising from payments made between a customer and a Service Provider. Each Service Provider is fully responsible for fulfilling their own orders and obligations.

Third-Party Fees and Charges

Online payment processing is handled by third-party providers (such as Paystack). Their fees, charges, and rules may change at any time. While we do our best to keep our calculations, displays, and fee estimates accurate and up to date, all amounts shown are subject to change without notice.

Disputes and Chargebacks

Any payment-related disputes, chargebacks, or errors will be assessed on a case-by-case basis. We commit to handling all matters with honesty, integrity, and fairness, but final decisions may depend on third-party payment provider policies.

Platform Fees and Deductions

If our platform charges fees (including platform commissions, subscription fees, or split-payment deductions), these will be clearly shown where applicable. By using online payments, you agree that these fees may be automatically deducted.

Security and Compliance

We rely on third-party payment processors who follow industry-standard security and compliance requirements. However, no system is perfect, and we cannot guarantee uninterrupted or error-free payment services.

User Responsibility

Service Providers are responsible for ensuring the accuracy of their banking details, pricing, invoices, and customer information. Incorrect or fraudulent information may lead to payment delays, failed transfers, or account restrictions.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.